Privacy Policy for Plastic Waste Exchange App
Effective Date: 02 October 2024
Introduction
Welcome to Plastic Waste Exchange! We are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, and safeguard your data when you use our mobile application (“App”).
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
1. Information We Collect
We collect certain information about you in order to provide and improve the services offered by the App. The types of information we collect include:
a. Personal Information
•Phone Number: We collect your phone number during the sign-up process to verify your identity and facilitate communication.
•User Profile Data: When you create an account, we may ask for additional information, such as your name, contact details, and profile image.
b. Transactional Data
•We store details about your waste submissions, points earned, and products redeemed through the App.
c. Location Data
•With your permission, we may collect location data to provide location-based services, such as finding nearby waste exchange centers.
d. Automatically Collected Data
•Device Information: We collect device-specific information (such as device model, operating system, and unique device identifiers) for debugging and improving user experience.
•Log Information: This includes data such as your IP address, app version, timestamps, and how you interact with the App (e.g., pages visited).
2. How We Use Your Information
We use the collected data to provide and improve the App’s functionality. Specific uses include:
•Account Management: To create and manage your account, verify your identity, and provide you with personalized services.
•Transaction Management: To track your plastic waste submissions, points earned, and products redeemed.
•Customer Support: To address any issues or concerns you may have when using the App.
•App Improvements: To monitor usage patterns and fix bugs, as well as to improve user experience.
•Notifications: To send you updates about your account, transactions, promotions, or important app changes.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following cases:
•With Service Providers: We may share data with third-party service providers, such as Firebase (for authentication, database, and cloud storage) and other vendors who assist in app functionality and analytics.
•Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. Transactional and account data will be retained for legal and record-keeping purposes unless you request deletion.
5. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
•Access: You can request access to the information we hold about you.
•Correction: You can update or correct your personal information through the app or by contacting us.
•Deletion: You can request the deletion of your data by contacting us. Note that some data may be retained for legal or business purposes.
•Consent Management: You can withdraw your consent to data collection at any time by disabling specific features (such as location services) or by deleting the app.
6. Security of Your Information
We implement industry-standard security measures to protect your data, including encryption, authentication, and secure cloud storage through Firebase. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
7. Third-Party Links and Services
The App may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy within the App and updating the effective date at the top. You are encouraged to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
The Shakti Plastic Industries
Email: [email protected]
Address:202-205, Business Classic, Malad West, Mumbai 400 064.
By using the Plastic Waste Exchange App, you agree to this Privacy Policy. Thank you for trusting us with your data!